Reference

How we protect your account and payment information

Q: Can I request a copy of my data?

Absolutely. Email support@usaha188alternatif.club with the subject 'Data Export Request' and include your account username. We'll prepare a file with your personal data, deposit history, game logs and withdrawal records, then email it within seven days.

When you open an account with usaha188 alternatif and fund it via DANA, OVO, GoPay or QRIS, your personal and financial data enters our privacy framework immediately.

Account security built on encrypted storagePayment data kept separate from game logsYour withdrawal requests verified before processing

Explore the Lobby Read FAQ

The data we gather when you join and play

usaha188 alternatif Service availability depends on jurisdiction. Users are responsible for checking local law before access.

usaha188 alternatif collects your name, email, phone number and date of birth during registration so we can verify your identity and send you account updates. When you deposit via DANA, OVO, GoPay or QRIS, we record the payment method, amount and timestamp—but not your full card

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or wallet credentials, which your payment provider handles directly. We also track your login device type (mobile or desktop), IP address for fraud prevention, and your game activity (which tables you visit, bet amounts, session length). This data helps us spot unusual account behaviour, process your
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withdrawals faster, and comply with local financial regulations where applicable. Your data stays with us until you request deletion or your account closes; we then hold it for the period required by Indonesian tax and anti-money-laundering rules, depending on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

How to contact us about your data

YOUR PRIVACY RIGHTS

How we handle your information and your control over it

Data Encryption

All personal and payment data moving between your device and our servers travels through SSL/TLS encryption. Your password is hashed on arrival and never stored in plain text, so even our admin staff cannot see it.

Cookie & Tracking

We use cookies to keep you logged in, remember your game preferences, and track clicks for fraud prevention. You can disable non-essential cookies in your browser settings without losing account access; login and core game function will still work.

Account Access Requests

You can request a complete record of your personal data, game history and payment records within 7 days via email or account settings. We'll send it as a downloadable file in plain-text format.

Withdrawal Verification

Before we process a withdrawal to your DANA, OVO, GoPay or QRIS account, we confirm your registered payment method matches the destination. This prevents unauthorized transfers and protects your funds.

Data Retention

We keep active account data for the life of your membership. After closure, we retain transaction records for seven years to comply with financial record-keeping law in Indonesia, depending on local law.

Third-Party Sharing

We do not sell your personal data. We share it only with payment processors (DANA, OVO, GoPay, QRIS operators), fraud-detection services, and legal authorities when required by court order or regulatory demand.

Answers to what players in Semarang and across Indonesia ask us

Yes. Go to Account > Privacy & Data > Request Closure. We'll deactivate your account immediately and flag your personal data for deletion within 30 days. Game records and transaction history stay in our archive for seven years to meet tax rules, depending on local law, but your name and contact details are removed.

No. We do not share or sell your personal data to third-party gaming operators, affiliates, or marketing companies. Your information stays inside usaha188 alternatif. Payment processors see only what's needed to process DANA, OVO, GoPay or QRIS transactions.

Your payment method details are handled by the payment provider themselves—DANA, OVO, GoPay or QRIS—using their own encryption. We receive only a transaction ID and confirmation, never your full account number. This separation means even if our system were breached, your wallet credentials would remain secure.

We'll send you login alerts, withdrawal confirmations, and account statements to your registered email. We also send promotional emails about new games and promos—but you can opt out in Account > Privacy & Data > Email Preferences without affecting deposits or withdrawals.

Absolutely. Email [email protected] with the subject 'Data Export Request' and include your account username. We'll prepare a file with your personal data, deposit history, game logs and withdrawal records, then email it within seven days.

We store your login IP address and device type for 12 months to detect fraudulent access attempts. If no suspicious activity is found after that period, the logs are deleted. High-risk flagged sessions are kept longer for investigation and where local law permits.

Inactive accounts are flagged after 12 months, but your data is not automatically deleted. We keep it in case you return. If you wish to close an inactive account and have your data removed, contact support and request formal account closure.

How we protect your account and payment information

How to contact us about your data

How we handle your information and your control over it

Data Encryption

Cookie & Tracking

Account Access Requests

Withdrawal Verification

Data Retention

Third-Party Sharing

Answers to what players in Semarang and across Indonesia ask us

01 Can I delete my account and all my data?

02 Do you sell my information to other gaming sites?

03 How do I know my DANA, OVO, GoPay or QRIS deposit is safe?

04 Will you contact me about my account activity?

05 Can I request a copy of my data?

06 How long do you keep my login and device information?

07 What happens to my data if I haven't logged in for a year?

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